Forum Discussion
Windows 11 January 2026 update breaks universal print
Collect screenshots of the error messages. Log the affected updates and machines. Keep track of the machines that have or haven't received KB5077744 and their status. Document any workarounds you have found (e.g., rolling back the update, workaround steps).
Refer to the screen shots that I added to a reply I posted. For whatever reason, I couldn't get them to attach to the original post. Most of the items you mentioned are in there.
We did pause and uninstall the quality update via Intune Autopatch. I believe the pause was the only thing that prevented all of machines from encountering the problem. This is the weird part. Once a machine had the update uninstalling that patch did not rollback to driver version 7623.
As per a workaround, there was a manual fix.
Remove all printers that used the Universal Print Class Driver (otherwise the driver would be in use), then remove and re-add the driver. This added the 7623 version back.