Forum Discussion
JDBaggs
Feb 10, 2026Copper Contributor
Windows 11 January 2026 update breaks universal print
Hi: I had logged this ticket with Microsoft support on January 18th when the problem started. However, today they closed the case without notifying me. When I followed u...
Deborahind
Feb 15, 2026Copper Contributor
Collect screenshots of the error messages. Log the affected updates and machines. Keep track of the machines that have or haven't received KB5077744 and their status. Document any workarounds you have found (e.g., rolling back the update, workaround steps).