Forum Discussion

Copper Contributor

Feb 10, 2026

Windows 11 January 2026 update breaks universal print

Hi: I had logged this ticket with Microsoft support on January 18th when the problem started. However, today they closed the case without notifying me. When I followed u...

Copper Contributor

Feb 10, 2026

Here are the screenshots I couldnt attach earlier

Driver versions on working

and broken computers

Sean_Dyer
Copper Contributor
Feb 16, 2026
Maybe run PROCMON on the workstation to see what is actually failing. That's typically my next step.
- JDBaggs
  Copper Contributor
  Feb 17, 2026
  Hi:
  
  Microsoft sent a script to collect a trace as I duplicated the error.
  >.\TSS.ps1 -Scenario UEX_PrintFull
  
  Most of the results were around invalid driver, printer properties and missing components.
  **************************************
  Driver manifest file not found:
  C:\Windows\System32\DriverStore\FileRepository
  \prnms014.inf_amd64_737db2ea136955d5
  \MSMPS-manifest.ini
  ****************************************
  
  DrvPrinterEventFailed
  hr=0x80070002 (The system cannot find the file specified)
  PRINTER_EVENT_INITIALIZE
  
  What this means (very important)
  prnms014.inf = Microsoft Mopria / Microsoft IPP Class v4 driver
  MSMPS-manifest.ini is mandatory for v4 driver initialization
  If this file is missing:
  v4 driver cannot initialize
  PrintConfig fails
  The printer never becomes usable
  - Bruce2020
    Copper Contributor
    Feb 17, 2026
    V3 and V4 printer drivers have been deprecated in the patch rolled out. New Printer drivers from the manufacture are now required. Or new printers, but some "new" printers are old models with v4 drivers.
    Some research may be required and or communication with the manufacture