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Greg_A's avatar
Greg_A
Iron Contributor
Jun 02, 2020
Solved

Who sees a shared printer? All users, licensed users, or users with permissions?

Who sees the printers that have been shared from Universal Print? I have my connector running, a printer added, and have just shared it. Do all users in my organization see this printer? Do users onl...
  • Rani_Abdellatif's avatar
    Rani_Abdellatif
    Jun 13, 2020

    ronmckerral 

    Greg_A 

    UP license assignment is required but it doesn't give users access to printer shares to which they were not added.

     

    By "queue" do you mean a Universal Print "printer share"? If so, let me make sure I understand:

    • You installed a printer on the connector
    • You registered that printer with UP from the connector app
    • You went to the Azure Portal and you shared the printer and did not add any users or groups as members of that printer share.

    If that is the case, then only users who have the roles "Global Administrator" or "Printer Administrator"  with UP license assigned to them would be able to discover, install, and print to that printer share. If a non-admin user can discover it, then please create a support ticket.

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