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larry900's avatar
larry900
Brass Contributor
Jun 10, 2020

When printing to a universal print queue, every job errors out

I have an Azure server hosting print queues.  The PQ's use an FQDN on the port.  The port is set to RAW 9100.  I've using HP MFD's and Xerox MDF's.  These print queues spool jobs without any issues d...
Jimmy_Wu's avatar
Jimmy_Wu
Icon for Microsoft rankMicrosoft
Jun 22, 2020

larry900, if you are still having problems, I recommend opening a support ticket with Microsoft CSS so they can help you troubleshoot the problem.  You can file a support ticket at https://aka.ms/upsupport-azureportal.  If you don't have an Azure subscription then the Universal Print option will not be shown. In that case open a Azure support case and in the description specify that your case needs to be routed to the Universal Print team.

 

Regards,

Jimmy

  • sd27ryan's avatar
    sd27ryan
    Brass Contributor
    Jun 24, 2020

    Jimmy_Wu I'm having what appears to be the same issue.  We opened a ticket with Azure support and they couldn't identify the issue.  The end result being we were told there was no more support available for this preview feature and the ticket had to be archived.

    • sd27ryan's avatar
      sd27ryan
      Brass Contributor
      Jun 26, 2020

      We were able to get this working with help from the Universal Print support team.  Thank you.

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