Forum Discussion
upprinterinstaller.exe pop up windows
- Hi RNalivaika! Thank you for reporting this issue to us. We are aware of the problem and are looking into a fix.
MicrosoftRachelle_Cheung You said you were aware of the issue in 2022, but the issue is still occurring and you linked to a Roadmap page which doesn't have any mention of this issue being tracked. Is this problem actually going to be solved?
CameronGo We ended up going for https://www.myq-solution.com/en/myq-x which has a native https://docs.myq-solution.com/en/print-server/10.1/setting-up-universal-print-in-myq built in. Though we are thinking of swapping to https://www.kyoceradocumentsolutions.eu/en/products/software/kyocera-cloud-print-and-scan.html soon. Microsoft is very bad with Support on Printers. Figured I'd inform you.
T_Kremers
I ended up doing a similar solution. I went with Pharos Secure Print. They are the producers of the Xerox, HP and Kyocera cloud print solutions. The main difference with using Pharos directly is the solution is universal supporting all the vender specific solutions. You made a good choice. How's it going for you?
Rachelle_Cheung Any update on this fix? Configuring now and have been unable to find a solution other than Microsoft if aware of this.
Rachelle_Cheung
We just also deployed Universal Print and users are experiencing the same issues and is such a terrible experience where I can't understand Microsoft is offering it in this way. Any solution found yet?- Saurabh_Bansal
Jimmy_Wu - can you help answer this?
- @Rachelle Any update on this?
- Thank you for the update! Is there any status dashboard we can monitor for updates regarding this issue?
- Rachelle_CheungHi RNalivaika! We don't have a dashboard to monitor the updates for this specific issue, however we do have a dashboard to monitor the status of other Universal Print features: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Universal%20Print
- I am now experiencing the same behavior. Are you still monitoring this thread?
