Forum Discussion

Copper Contributor

Aug 03, 2020

UPC - Installation on Intel ComputeStick

Hello all, I am trying to get the Universal Print Connector installed on an Intel Compute Stick, and am running into an issue that I can't seem to get beyond. I've upgraded the OS from Windows 1...

Rani_Abdellatif

Former Employee

Aug 04, 2020

RyanGilreath1385

I think you are the first person out there to try to install the connector on a Compute Stick. Thank you for trailblazing!

The 1633 is an installer error defined here as "ERROR_INSTALL_PLATFORM_UNSUPPORTED". Since the connector is built for 64-bit Windows, I assume the Compute Stick is running 32-bit Windows. Is that the case?

RyanGilreath1385

Copper Contributor

Aug 04, 2020

Rani_AbdellatifI like being in front, what can I say? 😄

I think you're right - I wasn't thinking about that being an issue, as I for some reason assumed that when I upgraded to Win10 Enterprise I would have been given that option/made that choice/etc. I didn't consider it being an issue at all.

I'm currently making a recovery disk which I hope will allow me to change the architecture - the chip is x64 so I have that going for me.

I appreciate the feedback - But I have a feeling this is the issue as I've checked all the other requirements boxes.

I'll report back when I know more!

Rani_Abdellatif
Former Employee
Aug 04, 2020
RyanGilreath1385

Please do let us know how it goes with 64-bit Windows. This is a vey interesting use case! I'm sure many people will benefit from the work you're doing. Thank you!