Forum Discussion
Apr 28, 2020
UP-Printer does not show up in Windows UI
Windows 10 (19041.208), workplace-joined, does not show or allow for searching of Universal Printer printer.
The printer is successfully registered and shared. The user owns a UP license.
The opt...
- May 14, 2020
There is something with the information returned by dsregcmd /status /verbose /debug
The Tenant Details information is correct.
The Work Account section shows the wrong WorkplaceTenantName.
The executing account name is correct.
The device itself and the only account used for login are from the same tenant. There was a second work account added to the Windows 10 accounts list due to a second Outlook mailbox which originates from a different tenant. That account was listed as "Work account 1". After removing that account. My primary account does not show as "work account", but as "Connected with Tenantname, using UPN-Address".
After cleaning up the accounts issue, universal print and the configured printer is available.
May 06, 2020
Ok. But technically a "workplace join" with Intune should be fine, as it is Azure AD joined. The device is not joined to an on-premises AD. I will check the configuration using a different Windows 10 device.
-Thomas
Felipe2706
May 06, 2020Copper Contributor
ThomasStensitzki-MVPProbably your printer are not compliant with Universal Print. Have you check it ?