Forum Discussion
UP not working through MyQ 3rd party vendor
Hello,
We have connector VMs setup for UP and also MyQ integration is completed with required Azure AD apps and permissions. We can see the Printer on the UP portal in Azure but users are not able to see it when they try to print even though it is shared already.
There are so many errors in the Event viewer from user end. One of them is this:
Please help!
Philip_DemareeMicrosoft
Naqash32 If this is Windows 11, there is an update from MyQ that addresses an issue where one of the IPP attributes is not returning a valid string. Contact MyQ to get the update. If this doesn't resolve the issue, open a support ticket with Microsoft support and include a Print-Collect and Fiddler trace of the client trying to discover and install the printer.
- Saurabh_Bansal
Naqash32 - here is the link where MyQ provides more details about the issue and corresponding fix (Patch 32):
