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Horsman2012's avatar
Horsman2012
Copper Contributor
Mar 06, 2024

Universal Print

I am in charge of adding Universal Print to our environment but we added UP to a device group via Intune. We are receiving multiple errors with the HP printers installed from the connector. The canno...
Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Mar 10, 2024

Horsman2012 please try this documentation - Debugging print errors - Universal Print | Microsoft Learn

 

What HP driver are you using on the connector? We typically have seen best results with the latest version of HP Universal Printing PCL 6. We also recommend trying latest version of Windows Server (WS2022) on the connector host.

 

I am also confused about whether you are hitting issues while provisioning printers from Intune. It seems like printers are added on user devices but you are facing problems with printing. Can you confirm?

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