Forum Discussion
Universal Print Windows Version 22H2
We are having issues with Universal Print with the latest Windows 22H2 the previous version did work. I know Microsoft put an issue with IPP printing can anybody elaborate on this and do we know when...
Saurabh_Bansal
Microsoft
MicrosoftLarry2380 - what kind of printer are you using? Is it registered using a Universal Print connector?
have you opened a support ticket with Microsoft (link on Universal Print admin portal)?
Saurabh_Bansal they are Xerox Versalinks B405's. We had a small change on this. We are using Xerox Workplace Cloud which creates a single Universal Print queue for all of our printers.
If we just use the Universal Print connector and add a single printer, everything works fine. However, the Xerox Workplace Cloud single Universal Print queue is not working. We are suspecting it is an issue on Xerox's end and have a support ticket with them as well.
- Saurabh_Bansal
Larry2380 - a few things:
- Xerox WP cloud: Are you registering this single queue via connector? We recommend doing it without the connector (check https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-partner-integrations#xerox-workplace-cloud).
- If it's already without the connector and issue persists, then following-up with Xerox is the right thing to do. They might be missing some "mandatory" attribute that is required to be compliant with standards (IPP and Mopria).
- If you want to add this printer without the Xerox WP cloud then,
- I didn't find Xerox Versalink on their compatible products list - this means it may not be a Universal Print ready printer (registered without a connector). Xerox is adding support for more models on an ongoing basis. You may want to check if your model will have Universal Print ready support. This provides the best experience.
- If you are adding the physical printer via connector, then there check out the known issue with Xerox's printer app which has now been mitigated (https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-known-issues#some-xerox-and-kyocera-printers-registered-through-the-universal-print-connector-fail-to-print-after-being-added).
- Xerox WP cloud: Are you registering this single queue via connector? We recommend doing it without the connector (check https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-partner-integrations#xerox-workplace-cloud).