Forum Discussion
Universal Print Setup issues
Quick Edit:
Having no datacenter in India will only impact customers who have their Azure AD tenant registered with India as country.
In the case below, Azure AD tenant was registered in some other country and user in India was successfully able to use Universal Print once their device was Azure AD joined.
Giuseppe GARZONI - one little update since I last posted.
I have been discussing this with my team. Currently we havent deployed in India data center and that may be the reason that user in Delhi is having issues doing anything with Universal Print.
Once deployed in India, your users in India should be able to work with Universal Print.
MicrosoftCheck that the Delhi user has the UP license applied to their AAD account via Office 365 manager, and that their home machine is added to the AAD Devices (add work account to the system). Once they have that, they should then be able to browse for the cloud printers. The second question would be to check the installation of the Connector on the Delhi system to register the printer.
If you are still seeing an issue, please open a support case and we can assist you further.
Phil
Thanks Philip_Demaree , the user in Delhi is using a corporate joined workstation with the home printer , I have managed to remotely connect to his workstation and use my credentials to register the printer in the cloud
- Saurabh_Bansal
Quick Edit:
Having no datacenter in India will only impact customers who have their Azure AD tenant registered with India as country.
In the case below, Azure AD tenant was registered in some other country and user in India was successfully able to use Universal Print once their device was Azure AD joined.
Giuseppe GARZONI - one little update since I last posted.
I have been discussing this with my team. Currently we havent deployed in India data center and that may be the reason that user in Delhi is having issues doing anything with Universal Print.
Once deployed in India, your users in India should be able to work with Universal Print.
Hi Saurabh_Bansal , that definitively explains the behaviour we experienced.
When are you planning to deploy Universal Print in India?
Where is already available? if I may...
When do you plan adding the capability also to mobile devices managed with Intune MDM?
That would be a nice feature!!
Thanks a lot
Giuseppe
