Forum Discussion
Braeden_Petruk_MSFT
Microsoft
Jan 29, 2021Universal Print outage resolved (1/27/2021 - 1/28/2021)
Hi everyone,
Universal Print experienced a prolonged period of instability between 1/27/2021 and 1/28/2021 which affected several tenants across West US, caused requests to fail intermittently,...
BikeTech
Jan 29, 2021Brass Contributor
Does print.print.microsoft.com determine if the system is up?
Our Admins can print but users using the Allow access to everyone in my organization are not working.
-John
Braeden_Petruk_MSFT
Microsoft
Jan 29, 2021Status
I won't recommend https://print.print.microsoft.com as an official status indicator for "is UP working?" but it could be a good thing to check if you see your requests failing.
In the near future we'll be integrated into Microsoft 365 Service health, and soon after that we hope to deliver status updates via Azure Portal itself when we detect issues.
Assigning Access
Can you share more details about your issue? Is the operation failing, or is it disabled? If it's disabled, please make sure the printer you're trying to assign access to is shared. You won't be able to add users or groups, or allow all users.
- BikeTechJan 29, 2021Brass Contributor
Got it, good advice.
We have Canon Printers which offer native support to UP.
My question: Access Control
Allow access to everyone in my organization - did not work
User - this works
User Groups - Tested early-on and was not working
Which is the preferred way if I want the entire company to have access?
Thanks in advance
- Braeden_Petruk_MSFTJan 29, 2021
Microsoft
BikeTech All three methods (users, groups, all) are expected to work for all tenants.
Are you able to file a support ticket to get this issue routed to the engineering team?