Forum Discussion
Universal Print on Windows 11 Shared Multi-User Device
I have exactly the same problem as described by you with the same error codes and the intermittancy of it.
We have just started rolling out Windows 11 systems and the Universal Printing is new to us. Also we have shared computers (we're also an educational institute). The weird part is that which printers become available seems to be different per user though they all should have the same access.
Did you already get any useful info back from your request?
pooms50 My first response from the Intune team was that if you have more than 3-5 printers being added at a time, it is a known bug that the printers are getting rate-limited when getting added. However, I told my support engineer that I am only trying to add two printers and they are looking into it still. Their full response below:
This is due to a throttling issue with the Discovery service. When printers are installed via Intune, Windows client will contact the discovery.print.microsoft.com endpoint to discover and install the printers. Due to a throttling issue, some of the requests will timeout, and the printer will not be installed. The print trace of the client syncing the package will indicate that some printers failed to install.
This issue is seen with as few as 3-5 printers in the Intune package.
Bug opened for this issue: 42282663 - Printer Provisioning only installs a few printers if you have setup a lot of printers to be installed through Intune
Errors indicating client is hitting the throttling issue:
Error 500 in the Portal for Intune package failing to install
