Forum Discussion

Copper Contributor

Mar 17, 2020

Universal Print not loading the correct drivers

We have successfully installed the Universal Print and have successfully connected the main print Queue that we need to deploy. It was created on our Print Server with the correct Drivers from Sharp...

Jimmy_Wu

Former Employee

Mar 17, 2020

jerebrow Since Windows 10 October 2018 release, Windows natively supports the Mopria printing standard, which minimizes the need to worry about which printer driver to use or managing the correct driver version. Universal Print leverages this same concept so on the client device, you don't need to worry about which printer driver to install.

The OS built-in Microsoft Universal Print driver is the correct one.

Are there specific print options that you need which are missing?

jerebrow

Copper Contributor

Mar 17, 2020

Hole punch is one feature we need and it auto stapled a document for me today, and the option to take stapling off is not available.. We only need one Queue for everyone to use, i'm hoping this can be adjusted.Jimmy_Wu

Jimmy_Wu
Former Employee
Mar 17, 2020
jerebrow Sorry about the trouble you are having with the forced stapling. We are actively investigating a fix to the finishing options to avoid the forced stapling problem.
- jerebrow
  Copper Contributor
  Mar 17, 2020
  So, is there any hope of getting the Sharp driver as the main driver?
  Jimmy_Wu
  - Jimmy_Wu
    Former Employee
    Mar 17, 2020
    jerebrow At this time, the ability to use a printer manufacturer's Windows driver as the main driver is not supported. We are investigate how to enable printer manufacturer to create extensions that our driver will call into.