Forum Discussion
Universal print jobs take an unusually long amount of time & user gets error message
Hi, We've got Universal Print set up for 2 users and roughly 8-9 printers. All of our print connections are facilitated via the connector (no firmware-based connections) sitting on a Windows ...
ersjohnson If you are already using the latest version of the Connector (https://aka.ms/upconnector), then I recommend opening a support case with Microsoft.
- Thanks Jimmy! Things seem to be better now, but we're still noticing these error messages in the Connector event log. Should we still open a support ticket?
- I had a follow up with the team and found out that the notification service have been receiving excessive calls by some older connectors which are causing a backup of events to process. The notification service should be starting to return back to normal health and the team is continuing to monitor.
- Awesome, thanks!
