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steve1285's avatar
steve1285
Copper Contributor
Sep 15, 2023

Universal print Jobs pauses between pages

We have developed a Connector for HP Multifunction Devices to support Universal Print, however we are finding that on certain older models the printing pauses between each page, so to print a 5 page document takes too long, however on a New Model printer it seems to print adequately. I was wondering if there are some Dev Code snippets you could supply that may help us address this issue. I would like to help our developers overcome this issue as its unusable. It seems that Printing via Universal Print is the issue because we currently have apps on the Printer that allows us to connect to OneDrive and SharePoint and printing is as expected, we have no issues, Beit PDF Documents etc..

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  • Saurabh_Bansal's avatar
    Saurabh_Bansal
    Icon for Microsoft rankMicrosoft
    Sep 16, 2023

    steve1285 - As a connector, you will need to download the job. Job is downloaded as one single file (in PDL that you choose when registering the printer). Printing this file is upto your connector - in other words the page-by-page printing of a single job is either upto how you connector handles it or upto the printer.

     

    A few other things though:

    1. For connectors, we recommend using IPP APIs instead of Graph. Graph may be used for certain operations only in service-to-service scenarios. Please refer to documentation here - https://learn.microsoft.com/en-us/universal-print/hardware/universal-print-isv-connector
    2. Are you using IPP-Notifications to get notified about new print jobs on the printer?

    Thanks

    Saurabh

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