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marknich's avatar
marknich
Copper Contributor
Jun 13, 2022
Solved

Universal Print issues with printers installed

Hey,  I am encountering some issues I cannot resolve. For some people, the shared printer from universal printing stops working - no apparent reason. Removing the printer and adding it again has ...
  • marknich's avatar
    marknich
    Feb 19, 2024

    I-Am-Will Hi, the issue was resolved when we migrated everyone from 21H2 to 22H2, the problem hasn't come back after that.

     

    The fix you mentioned didn't work on 21H2, but can be useful on 22H2

yaseen777's avatar
yaseen777
Copper Contributor
Nov 16, 2022
I've run into this issue and still looking for a solution - there is no alternative when you need to point your cloud printer to something like Business Central that needs it.
Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Nov 17, 2022

yaseen777 - sorry to hear that you are facing this issue. Can you explore reaching out to the Support?

 

This may be a known issue with Windows 11 21H2 and was fixed in 22H2. You can try updating to 22H2 and see if this issue is resolved.

 

One caveat - if there is a printer which is already in a state where its not installed, but adding it shows that its already installed, then it will need to be cleaned-up and Microsoft support can help with that.

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