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Dsorgtpud's avatar
Dsorgtpud
Copper Contributor
May 18, 2023

Universal Print Default Media Set to Envelope

I am testing out Microsoft Universal Print.  I have a Konica Minolta bizhub C650i MFP that I have gone through the process of setting up the KM "Connector for Universal Print" through the Marketplace...
NishantLakhanpal's avatar
NishantLakhanpal
Icon for Microsoft rankMicrosoft
Jul 26, 2023

Dsorgtpud Could you confirm if you (or any other admin) updated the input bin default value of the printer using Graph API?

Dsorgtpud's avatar
Dsorgtpud
Copper Contributor
Jul 26, 2023
I did not do that.
  • Saurabh_Bansal's avatar
    Saurabh_Bansal
    Icon for Microsoft rankMicrosoft
    Jul 26, 2023

    Dsorgtpud / AndreasAsander - while the symptoms look similar both of you might be facing different issues. We will need further data to investigate the issue.

     

    To look into this data we will need both of you to open a Support case with Microsoft. You can do the same by going to Azure Support portal (Or on Universal Print admin portal, go to the Help section in left navigation panel).

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