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Carlos_Capellan's avatar
Carlos_Capellan
Brass Contributor
Apr 07, 2020

Universal Print Connector registration failed

No luck so far! Got promo code added to O365/AAD tenant. Installed UPC on home Win 10 Pro 1909 machine. Logged in with corp AAD non-GA user which has UP license provisioned. Attempting to regist...
Rani_Abdellatif's avatar
Rani_Abdellatif
Former Employee
Apr 08, 2020

Hi, Carlos!

 

The user that registers printers must have the Printer Administrator or Global Administrator role in AzureAD. You say you used a non-GA user, please try again with one of the above roles and let us know.

If you haven't added the Printer Administrator role in your tenant yet, you can find steps here.

  • Carlos_Capellan's avatar
    Carlos_Capellan
    Brass Contributor
    Apr 08, 2020

    Hi Rani_Abdellatif, added the Printer Administrator role to my account per the Powershell commands you sent along, waited about 2 hours so I'm positive the role is applied to my account, and still getting the exact same 403 Forbidden response when I try to register the printer in UPC.

     

    Anything to try next?

    • keeron's avatar
      keeron
      Former Employee
      Apr 08, 2020

      Hi Carlos_Capellan I work in Universal Print team (developer owning the Print Connector). Can you share the full error message (that contained the 403 error) with me offline (via private message). I specifically need a trace id from the request we made. Hopefully that might get us closer to finding out the underlying issue.

       

      Keeron

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