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Thaer_Badawi's avatar
Thaer_Badawi
Copper Contributor
Feb 22, 2023
Solved

Universal print connector "ErrorCode": "-2146233033",

Hello  we er deploynig the universal print connector to rigster our On prem printres that not support direct connect to azure .  som of the priters rigsterd and  deployed and the users has acess bu...
  • Thaer_Badawi's avatar
    Thaer_Badawi
    Mar 01, 2023
    hello Thanks for you answer , thi topic fixed the error
    https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-known-issues#event-9-merge-ticket-errors-in-print-connector-event-log
keeron's avatar
keeron
Brass Contributor
Mar 01, 2023

Thaer_Badawi Can you let us know which driver you are using on the Connector machine (that was showing this error during printing)?

 

As the earlier suggestion indicated, please try upgrading the driver to the latest version or if the manufacturer has a 'universal' driver (and not printer/model specific) one, try to use that. Remember to follow steps mentioned here when changing driver on existing UP Connector printer: https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-updating-printer-driver-howto

 

If this approach doesn't work, you may have to reach out to our customer support (https://aka.ms/upsupport-azureportal). Customer support engineers can help guide you to setup the Connector configuration such as the driver can be used, if possible. 

Thaer_Badawi's avatar
Thaer_Badawi
Copper Contributor
Mar 01, 2023

hello Thanks for you answer this topic was the answer 

https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-known-issues#event-9-merge-ticket-errors-in-print-connector-event-log

 

keeron 

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