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Universal Print configured and accepting jobs but Ricoh printer does not find the print job
Hi, currently we have Universal Print enabled and some printers configured in this. The printer on which I am testing is shared and shows as accepting jobs and is in the ready state. I have confi...
- As always the answer is "It depends" 🙂
You could set up the UP queue as "Secure release with QR code" instead of a direct queue which allows the users to release their jobs at the printer.
https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-qrcode
If your printer supports it you could also go the way of PrintUP which is a Ricoh app that integrates with Microsoft Universal Print.
But since you have SLNX installed already I would advise you to contact your service provider and talk these things through with them since they probably have more insight on your current requirements.
Has the printer been registered as a UP-Ready device or on a server with the UP Connector?
Have you set up the printer in UP as a direct print queue or a QR release queue?
You say that your printer is also configured in SLNX and that you identify yourself with your badge and that it shows no print jobs that are ready for me to be printed. What app on the printer are you looking for your Universal Print job in?
Have you set up the printer in UP as a direct print queue or a QR release queue?
You say that your printer is also configured in SLNX and that you identify yourself with your badge and that it shows no print jobs that are ready for me to be printed. What app on the printer are you looking for your Universal Print job in?
Hi Andreas. The printer was indeed registered on a server that had the UP connector. The printer is also set up as a direct print queue and not a QR release queue.
For the app on the printer I just look in the default app on the ricoh printer for print jobs. Does an extra app need to be installed such as App for Universal Print or PrintUP?
For the app on the printer I just look in the default app on the ricoh printer for print jobs. Does an extra app need to be installed such as App for Universal Print or PrintUP?