Forum Discussion
Johny_de_Koning
Jul 20, 2020Copper Contributor
Universal Print Conector Error while registerting
Hi All, I got an error while registering the Universal Print Connector. It says: Error occured while registering the connector. Error code BadRequest: Error message: Connector Device already exi...
- Jul 21, 2020
Hi Johny,
Sorry to hear you're having trouble registering your Connector! The best thing to try is:
- Follow these instructions to install the Universal Print PowerShell module
- Make sure you're using the latest Connector version
- Get the ID of your Connector by clicking on it in the Azure Portal:
- Remove the Connector by running the Remove-UPConnector cmdlet:
Remove-UPConnector <connector id> - Register the Connector again.
If you're still unable to register your Connector after removing it and making sure you have the latest version installed, please contact support so they can collect logs and fully diagnose your issue.
intpro420
Sep 01, 2020Copper Contributor
Braeden_Petruk_MSFT i have a similar issue but am unable to deregister the connector using powershell, any other suggestions?
Braeden_Petruk_MSFT
Microsoft
Sep 01, 2020intpro420 Are you encountering an error while attempting to unregister the Connector?
If you can share details via PM or by opening a support ticket we might be able to help you solve that problem.