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Johny_de_Koning's avatar
Johny_de_Koning
Copper Contributor
Jul 20, 2020
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Universal Print Conector Error while registerting

Hi All,    I got an error while registering the Universal Print Connector. It says: Error occured while registering the connector. Error code BadRequest: Error message: Connector Device already exi...
  • Johny_de_Koning

     

    Hi Johny,

     

    Sorry to hear you're having trouble registering your Connector! The best thing to try is:

    1. Follow these instructions to install the Universal Print PowerShell module
    2. Make sure you're using the latest Connector version
    3. Get the ID of your Connector by clicking on it in the Azure Portal:


    4. Remove the Connector by running the Remove-UPConnector cmdlet:
      Remove-UPConnector <connector id>​
    5. Register the Connector again.

    If you're still unable to register your Connector after removing it and making sure you have the latest version installed, please contact support so they can collect logs and fully diagnose your issue.

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