Forum Discussion
Stefan Hammar
Jul 14, 2020Copper Contributor
Universal Print and Direct Access
A Direct Access Windows 10 ent. client on Internet Is't possible for the user to add a Universal Print printer? It's working on prem to add a Universal Print printer
Stefan Hammar
Jul 15, 2020Copper Contributor
Ok, thanks
To verify, a direct access client computer do not interfere with the U-Print functionality ...
Rani_Abdellatif
Rani_Abdellatif
Jul 15, 2020Former Employee
It shouldn't. If you don't get any UP printers in the search results after you click "Add a printer or scanner", please click "Search Universal Print for printers" to specify more filtering info to narrow your search. That produces quicker results.
If you are unable to discover/install printers on an internet-connected PC that works on-prem, please create a support ticket so we could help troubleshoot.