Universal Print - MacOS

JL2203 

From Microsoft support the two ways to get UP printers to show up in OneDrive based on the issues we are having are currently.

1) Search For It: Seriously, in the "Printer" field just type three or four letters of the printer's name and you should find one or more printers.
Why: At some point in the last few months Microsoft must have decided a dropdown showing every printer is not workable. So now you have to search to find any printers --even if you only have a very few available like us. Because of this I renamed all of our queues to have the word "Printer" at the end and so I can instruct the users to type "Printer" or even just "Pri" to see all of our printers.  This might make sense for new uses when they have an empty box and see "search" in it.   Of course, you probably then also need to have your printers labeled with a name or a list of them they can find.  In any case, for us it appeared that the dropdown just stopped working.  It now, unfortunately for use, just shows your last few already searched for and used printers.

2) Print in Excel First: Seriously... again... if you are getting the error "We couldn't find any printers..." error (see my other post for screenshot), then do the following. Find or create a new Excel online document, choose print, select a UP printer since Excel online supports UP and they do show up. Print anything to any UP printer. Congratulations, you fixed it. I confirmed that this gets rid of the error and now for this user the printers will show up (if they know to search for them as discussed above) from the UP OneDrive Print menu for all supported document types.
Why:  Apparently, it's a bug that eventually will be fixed.  Until it is, flip the Excel online printing light switch on and then off again and things will work after that.  I was told this should be fixed within approximately 30 days.