Forum Discussion
BikeTech
Nov 14, 2020Brass Contributor
Universal Print - Error Sent to Printer
Updated the Canon to the new firmware which natively supports UP. Registered the printer without issues. Shared the printer with a user. Add a Printer in Windows 10 Admin: Shows the UP printer...
BikeTech
Nov 18, 2020Brass Contributor
Hi Jimmy_Wu
I use a security group for the users and Endpoint Manager deploys the printers. The printers deploy successfully and show up in the app 'Word'. But when they print the queue says Error - Sent to Printer. The security group shows in the UP Access Control. I have not selected Selected Everyone in my Organization nor have I used a person's name in the Access Control.
The user can go to Setup>Devices>Printer and Add the Cloud Printers as well but still cannot print. What you say about Print Admin makes sense.
Thanks