Forum Discussion
hiewchernhin
Jun 18, 2020Copper Contributor
Unable to print to Ricoh MFD
Hi, I just started trying universal print. I managed to published printer onto my azure and able to add cloud printer to my windows 10 client. But i can't get my Ricoh MFD to print out the job. On...
hiewchernhin
Jun 23, 2020Copper Contributor
Jimmy_Wu I got the direct print to work eventually so its all good. Thanks for your suggestion.
I was trying with secure release but did not work. i guess it is not compatible with Ricoh print driver authentication at the moment.
Jimmy_Wu
Jun 24, 2020Former Employee
hiewchernhin, glad to hear that at least direct print is working for you. If you are working with a print solution provider for your secure release functionality, they may be able to help you evaluate whether the existing secure release solution is compatible with Universal Print.
We are actively working with different printer OEMs and print solution providers and would be happy to work with them to have a path forward.
Regards,
Jimmy