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MarcCarvalho's avatar
MarcCarvalho
Copper Contributor
May 10, 2021

Unable to find Universal Printer on Azure Windows Server 2019 VM

Hello there,

 

After setting up universal print in Azure and Microsoft 365 with proper user privileges, connectors, and universal printer, I have created a VM with Azure AD joined.

 

However,  when I login to this admin Azure User, in Printer Setting user interface, when I click on Add Printer, I DID NOT notice a link (after some time) at the bottom saying something like "Search for Universal Print for printers" or "Search for your organization printers"?

 

Instead, I got "The printer I want isn't listed it". How can I troubleshot this issue? 

 

Note: I did not find anything registry in Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\<SID>\EnterpriseCloudPrint

 

Thanks

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