Forum Discussion
Unable to add Brother printer / Registration timed out
Has anyone seen issues adding a Brother printer to Universal Print? I purchased a MFC-L5700DW to use Universal Print. I've authorized the "Brother Universal Print Hardware Client" as a Global...
Update:
The rollout for temporary connectivity has completed. If you are encountering issues with registering new printers or printer connectivity to Universal Print, please post a reply.
Thanks everyone for your patience.
The rollout for temporary connectivity has completed. If you are encountering issues with registering new printers or printer connectivity to Universal Print, please post a reply.
Thanks everyone for your patience.
Additional information on the printer configuration required during this workaround period (Feb 02, 2023 -> ??).
The Brother MFC printer setting "TLS Settings > TLS Protocol (Client)" must be set to the default value of (TLS 1.0/1.1/1.2) to successfully collect print jobs from the Universal Print Services. We find that setting this value to "TLS 1.2" will cause the connections to fail and jobs to remain stuck in the "Pending" or "Processing" state in the UP dashboard.
-Chris
- Thank-you for this additional information. I will pass this to my contact within Brother.