Forum Discussion
Unable to add Brother printer / Registration timed out
Has anyone seen issues adding a Brother printer to Universal Print? I purchased a MFC-L5700DW to use Universal Print. I've authorized the "Brother Universal Print Hardware Client" as a Global...
Hello again, we cant setup microsoft connector on all of our offices. We are a worldwide company and we setup the printers on all offices directly to azure. We need this to be fixed asap. We are now over a week without printers and you are writing that it will take a bit of time. We cant wait. People needs to print as it used to. Please help brother to find a solution as soon as possible.
Thanks
Thanks
+1
Adding the connector service is not an option for impacted UP ready devices.
Per Brother support team, this outage affects the entire series of printers.
MS: What level of service & support should customers expect for "Universal Print Ready" service outages? Here we are at day 10 of the outage, and the "Universal Print" service health is still green on the M365 dashboard. May we have an M365 Service Health incident for this?
Adding the connector service is not an option for impacted UP ready devices.
Per Brother support team, this outage affects the entire series of printers.
MS: What level of service & support should customers expect for "Universal Print Ready" service outages? Here we are at day 10 of the outage, and the "Universal Print" service health is still green on the M365 dashboard. May we have an M365 Service Health incident for this?