Forum Discussion
Unable to add Brother printer / Registration timed out
Has anyone seen issues adding a Brother printer to Universal Print? I purchased a MFC-L5700DW to use Universal Print. I've authorized the "Brother Universal Print Hardware Client" as a Global...
Hello,
We are facing the same issue on enrolled devices and new devices. The connection was lost on Wednesday 2:00am and all of our printers are now disconnected. Also opened a ticket to brother. We need a solution asap as we cannot print for 3 days now.
We are facing the same issue on enrolled devices and new devices. The connection was lost on Wednesday 2:00am and all of our printers are now disconnected. Also opened a ticket to brother. We need a solution asap as we cannot print for 3 days now.
We also have a ticket open -- printers don't register at all.
Our last ticket update stated "Our development team is looking into this." on Friday 1/19/2023. (Incident: 230118-001214)
Our last ticket update stated "Our development team is looking into this." on Friday 1/19/2023. (Incident: 230118-001214)
We opened a ticket on Microsoft and they told us to contact Brother. Then we opened a ticket to Brother universal print department “ask an expert” and we are still waiting for a call or email.
Please if you get any update let us knowThanks