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Antoine26's avatar
Antoine26
Copper Contributor
Nov 27, 2025

Slow Printing HP Futuresmart 5.9.0.2

Hello everyone, I am testing Universal Print with an HP MFP running Futuresmart 5.9.0.2, and overall I find it quite interesting 😀 However, it is extremely difficult to get support from printer man...
universal print
Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Dec 20, 2025

Where are you printing from? Are you printing from Microsoft Edge or Chrome browser? Have you tried printing the same PDF document from another app like Acrobat?

Antoine26's avatar
Antoine26
Copper Contributor
Dec 22, 2025

Hello,

We are MS Addicted ! Printing from EDGE for sure 😁

(and same thing from Adobe, Chrome and with differents documents)

Regards,

A.

  • Saurabh_Bansal's avatar
    Saurabh_Bansal
    Icon for Microsoft rankMicrosoft
    Dec 23, 2025

    When printing from Edge and Chrome, they rasterize into PDF before sending the print payload to Windows and then Windows sends the same PDF to Universal Print (if the target printer is Universal Print ready and has document format as PDF). Rasterization leads to loss of fonts and everything converted to small bitmaps - this results in more memory requirements on printer and lower print speeds. 
    You should be able to download the printed payload from Universal Print using PoweShell or Graph API and then open in any PDF reader. Check the font information there if it shows anything. If not, it has been rasterized!

    I would be surprised if Adobe too rasterizes the PDF sent to Windows Print 🙂.

    • Antoine26's avatar
      Antoine26
      Copper Contributor
      Dec 24, 2025

      Hello Saurabh

      Adobe can rasterizes too if you check "print like an image".

      Main question is why for the same document printing in the same environement, few times HP MFP doesn't delivered the same internal printing time...

      Regards,

      A

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