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StATS's avatar
StATS
Copper Contributor
May 28, 2020

Setup of connector - Service unavailable - error 503

Hello, trying to setup connector on my Win10 Pro, build 1909 getting the error:    Register printer start: HP Officejet Pro 8610 (Network) Sending Registration Request... System.Exception: StatusCo...
Philip_Demaree's avatar
Philip_Demaree
Icon for Microsoft rankMicrosoft
May 28, 2020

StATS Hi Steven - Check that the account you are using to register the Connector is a Global or Print Admin, and that it has a Universal Print license assigned to it. If you are assigning the license via the AAD portal, make sure the account has a "Usage Location" configured, as that is required for the UP license to be applied to the user. 

 

If you are still having an issue, please open a support case via the Azure portal and search for "Universal Print" and we can look at this further.

 

Phil

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