Forum Discussion
Apr 14, 2020
Search For Cloud Printers
Hi, just wondering why the last option to deploy Universal Print is not showing up? -I have registered a printer successful and assigned members to it (with a universal print license) -Windows 1...
Apr 15, 2020
Yes, I trieid it also with a new enrolled azure ad joined device.
The weird thing is.. other users i licensed are working fine. Everyone has the button to search for cloud printers except me 🙂 .
I will try to remove the license and wait some time and will try to re-apply the license and the membership to the printer
Saurabh_Bansal
Microsoft
Apr 17, 2020Rudy_Ooms_MVP - one other thing to check will be - did you ever deploy/use the Hybrid Cloud Print (HCP)? If yes, then following this thread - https://techcommunity.microsoft.com/t5/discussions/universal-print-compatibility-with-existing-hybrid-cloud-print/m-p/1271511
If nothing works, I recommend reaching out to Support. Support request can be created using one of the following (based on your Support plan with Microsoft):