Forum Discussion
Search For Cloud Printers
MicrosoftRudy_Ooms_MVP - is your device where you are trying to add Universal Print printer workplace joined to Azure AD?
Yes, I trieid it also with a new enrolled azure ad joined device.
The weird thing is.. other users i licensed are working fine. Everyone has the button to search for cloud printers except me 🙂 .
I will try to remove the license and wait some time and will try to re-apply the license and the membership to the printer
- Saurabh_Bansal
Rudy_Ooms_MVP - one other thing to check will be - did you ever deploy/use the Hybrid Cloud Print (HCP)? If yes, then following this thread - https://techcommunity.microsoft.com/t5/discussions/universal-print-compatibility-with-existing-hybrid-cloud-print/m-p/1271511
If nothing works, I recommend reaching out to Support. Support request can be created using one of the following (based on your Support plan with Microsoft):
