Forum Discussion
Naqash32
Jul 24, 2023Copper Contributor
UP not working through MyQ 3rd party vendor
Hello, We have connector VMs setup for UP and also MyQ integration is completed with required Azure AD apps and permissions. We can see the Printer on the UP portal in Azure but users are not abl...
Philip_Demaree
Jul 25, 2023Former Employee
Naqash32 If this is Windows 11, there is an update from MyQ that addresses an issue where one of the IPP attributes is not returning a valid string. Contact MyQ to get the update. If this doesn't resolve the issue, open a support ticket with Microsoft support and include a Print-Collect and Fiddler trace of the client trying to discover and install the printer.
- Saurabh_BansalAug 06, 2023
Microsoft
Naqash32 - here is the link where MyQ provides more details about the issue and corresponding fix (Patch 32):