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marknich's avatar
marknich
Copper Contributor
Jun 13, 2022
Solved

Universal Print issues with printers installed

Hey,  I am encountering some issues I cannot resolve. For some people, the shared printer from universal printing stops working - no apparent reason. Removing the printer and adding it again has ...
  • marknich's avatar
    marknich
    Feb 19, 2024

    I-Am-Will Hi, the issue was resolved when we migrated everyone from 21H2 to 22H2, the problem hasn't come back after that.

     

    The fix you mentioned didn't work on 21H2, but can be useful on 22H2

AnointedOnyeacho's avatar
AnointedOnyeacho
Copper Contributor
Jul 09, 2024

marknich Unfortunately we are on 23H2 and there seems to be no way around this, I have successfully removed the device a couple of times, no solution.

Another concern is that this users have access to other printers and they work seamlessly.

Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Jul 10, 2024

AnointedOnyeacho - have you looked at the steps from m_nicholls in the chat above? If that does not work, I recommend reaching out to Microsoft Support.

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