Forum Discussion
marknich
Jun 13, 2022Copper Contributor
Universal Print issues with printers installed
Hey, I am encountering some issues I cannot resolve. For some people, the shared printer from universal printing stops working - no apparent reason. Removing the printer and adding it again has ...
marknich
Feb 19, 2024Copper Contributor
I-Am-Will Hi, the issue was resolved when we migrated everyone from 21H2 to 22H2, the problem hasn't come back after that.
The fix you mentioned didn't work on 21H2, but can be useful on 22H2
AnointedOnyeacho
Jul 09, 2024Copper Contributor
marknich Unfortunately we are on 23H2 and there seems to be no way around this, I have successfully removed the device a couple of times, no solution.
Another concern is that this users have access to other printers and they work seamlessly.
- marknichJul 10, 2024Copper ContributorI haven't had this issue since leaving 21H2, but microsoft support told me to delete the universal printer and recreate it, if it was having issues.
- Saurabh_BansalJul 10, 2024
Microsoft
AnointedOnyeacho - have you looked at the steps from m_nicholls in the chat above? If that does not work, I recommend reaching out to Microsoft Support.