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Universal Print configured and accepting jobs but Ricoh printer does not find the print job
Hi, currently we have Universal Print enabled and some printers configured in this. The printer on which I am testing is shared and shows as accepting jobs and is in the ready state. I have confi...
- As always the answer is "It depends" 🙂
You could set up the UP queue as "Secure release with QR code" instead of a direct queue which allows the users to release their jobs at the printer.
https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-qrcode
If your printer supports it you could also go the way of PrintUP which is a Ricoh app that integrates with Microsoft Universal Print.
But since you have SLNX installed already I would advise you to contact your service provider and talk these things through with them since they probably have more insight on your current requirements.
Thanks for you response Andreas. I do have to mention one more thing that makes the troubleshooting perhaps a little more tricky. The situation here with the badges is also that it used followme printing so basically that the job is just associated with my account and that I can just go to any printer here at the office and sign in with my badge and print it from there so I cannot find the job on 1 specific printer it seems.
Yeah as I mentioned that could be the reason for UP not working as your printer might have been set to restrict direct/unauthenticated print jobs.
Your UP jobs will not integrate with the SLNX pull print release queue with a standard connector direct print setup. The UP job would just print your job directly without being held.
Your UP jobs will not integrate with the SLNX pull print release queue with a standard connector direct print setup. The UP job would just print your job directly without being held.
- Thanks for the quick reply. Do you know if it would be possible to set it up so that it can work with holding the document or that just won't work because then I guess UP will not work in general here 😞
- As always the answer is "It depends" 🙂
You could set up the UP queue as "Secure release with QR code" instead of a direct queue which allows the users to release their jobs at the printer.
https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-qrcode
If your printer supports it you could also go the way of PrintUP which is a Ricoh app that integrates with Microsoft Universal Print.
But since you have SLNX installed already I would advise you to contact your service provider and talk these things through with them since they probably have more insight on your current requirements.- Thanks! I will look into it further then! Thanks for your assistance!