Forum Discussion
Investigate Stopped State
How to investigate Stopped state of print job? The printer itself says ready for print, print fine from local print server, but not from cloud service.
Kazzan Is the error you are referring to in the PrintConnector event log on the Connector? If so, please open a support ticket via your AAD Subscription with Universal Print and we can take a look.
Phil
Philip_Demaree Liked to, but Azure portal say: "With your current support plan, you can create requests for billing, subscription management and quota increase. For technical support, upgrade to a paid support plan or explore our free resources." if I choose technical support for Cloud Print.