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ToonD's avatar
ToonD
Copper Contributor
Apr 19, 2020

Promo code not working

Hello   I just received the acceptance into the Universal Print program. I wanted to assign the promo code into our existing M365 subscription, but got the error that the promo code is not working....
ToonD's avatar
ToonD
Copper Contributor
Apr 19, 2020

ThomasStensitzki-MVP 

 

The problem happens when I try to redeem the promo code, sceenshot with error below

 

 

Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Apr 20, 2020

ToonD you need to a global admin for the the tenant to which you are applying this offer.

 

Request support if it continue to fail. Support request can be created using one of the following (based on your Support plan with Microsoft):

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