Forum Discussion
Printjobs are directly aborted
Hi all,
A customer wants to use Universal Print in combination with Konica follow-me printers. So, I followed the Microsoft Docs to install, setup and config the connector on the on-prem print server. We are working on a modern workplace device. All these devices are Azure AD joined and managed with Intune.
The Konica queue is available in the Universal Print blade in Azure AD, gave me (as person) the rights to print, added the cloud printer to the device (Windows 10). So far, so good.
But when I want to print a docx, or email, the printjob is directly aborted in the Universal Print blade. See below screenshot.
Did I miss something? Do we need to install an "app" on the Konica printers it self?
- Found the solution. I didn't enable the hybrid option in the connector. After enabling, the print job is completed in Azure AD. I will see next week if the job is coming out of the printer.
- Found the solution. I didn't enable the hybrid option in the connector. After enabling, the print job is completed in Azure AD. I will see next week if the job is coming out of the printer.
