Forum Discussion

Mondas's avatar
Mondas
Iron Contributor
Mar 10, 2021

Printers not showing up in Azure

We've added a bunch of new Lexmark printers to Universal print. The printers have Universal Print on board, and we've connected them the same way as we've done before but they don't appear in the pri...
universal print
Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Mar 13, 2021

Mondas, while registering the first Lexmark printer, did you sign-in to the devicelogin page using global admin credentials?

 

Have you tried reaching out to Lexmark support?

 

Thanks

Saurabh

 

Mondas's avatar
Mondas
Iron Contributor
Mar 13, 2021

Saurabh_Bansal yes. We used the global admin on the printer account. We've spoken to Lexmark and they are not sure. We just dont see any more printers on the list. 15 printers are listed but we cant see any more

  • Mondas's avatar
    Mondas
    Iron Contributor
    Mar 13, 2021
    Lexmark Status - Device is online and registered with Universal Print
    Universal Print Status - Printer does not display on the list of printers.

Resources