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Dimitris_Topkas's avatar
Dimitris_Topkas
Copper Contributor
Apr 21, 2020

Printers not showing in client

Hi All, I have set up the print connector I have registered a new printer I have shared it and also added a user I have added a universal print license to the user I have added the device on Az...
Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Apr 21, 2020

Dimitris_Topkas Are you using Windows version 1903 or beyond? Sometimes license change can take upto 30 mins to flow down to the Windows client. How long did you wait after providing license to install the printer?

 

If you continue to have a problem please contact support. Support request can be created using one of the following (based on your Support plan with Microsoft):

  • Dimitris_Topkas's avatar
    Dimitris_Topkas
    Copper Contributor
    Apr 21, 2020

    Hi Saurabh_Bansal ,

     

    The O.S. version is 1909, Windows 10 Pro.

    I added the license 2 days before.

    May i need any further license?

    Or I will contact the support through a ticket.

     

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