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ChrisSIT's avatar
ChrisSIT
Copper Contributor
Jan 28, 2021

Printers lose registration

We have recently defined all of our printers to Universal Print and they were working for several days. 

However now 1/3 of all printers have lost their registration in the Universal Print Connector.

Getting Event ID 2 "Printername is registered with Universal Print, but the local registration data, including the certificate are missing. This printer is skipped during enumeration."

Re-registering fails as the device already exists. 

 

  • ChrisSIT's avatar
    ChrisSIT
    Copper Contributor
    Jan 29, 2021

    ChrisSIT The issue seems to have been caused by the automatic upgrade from version 1.26.7633.377 to 1.34.7683.23623. Needed to unregister/re-register all printers affected. 

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