Forum Discussion
Printers lose connection to Universal Printer Server
We have 6 new Canon printers MF751dw that are directly connected to Universal Print service. If there is ever a network outage or disconnection anywhere the printers lose connectivity and do not rec...
JoeK1605 We are currently investigating this issue and appreciate your patience.
We will provide an update once the investigation is complete. Please contact Canon support in your region.
Canon_UP_Team How is this investigation going?
JoeK1605 We have identified an issue related to this phenomenon and are currently planning a firmware update. We appreciate your patience and understanding as we work to resolve this matter.
