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KurtJc's avatar
KurtJc
Brass Contributor
Sep 07, 2020

Printers being mapped are set to 'letter'

Hi all,   Is there a way to force a client's printers to be mapped with default A4 paper type?   Most printers this is not an issue, but some it is it seems.  Printers complain when receiving a j...
Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Mar 24, 2021

KurtJc Can you instead try the following command ?

gwmi win32_operatingsystem | select locale

 

Print settings may be defined on locale and not on country code. For en-US the locale code is 0409.

 

Thanks

Saurabh

 

KurtJc's avatar
KurtJc
Brass Contributor
Mar 25, 2021

Hi Saurabh,

First test indicated that printers are mapped correctly as A4 when the country code is 32 and locale is 813.

 

But it has to be changed in system locale.. not sure of the impact of that tbh. Meanwhile I have found one user that is set to 1/409 and it maps as A4 (confused)

KR,
Kurt

  • Saurabh_Bansal's avatar
    Saurabh_Bansal
    Icon for Microsoft rankMicrosoft
    Mar 25, 2021

    KurtJc I think reaching out to Microsoft Support would be the best way to resolve this confusion 🙂

     

    Philip_Demaree - any ideas?

    • Philip_Demaree's avatar
      Philip_Demaree
      Former Employee
      Mar 26, 2021
      Hi - There are two settings in play here. One is the Region, and the other the Regional format. Region will be the one that outputs the 1/409, and the other is the language being used on top of that settings "Dutch (Belgium)".
      • Philip_Demaree's avatar
        Philip_Demaree
        Former Employee
        Mar 26, 2021

         

         

         

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