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KurtJc's avatar
KurtJc
Brass Contributor
Sep 07, 2020

Printers being mapped are set to 'letter'

Hi all,   Is there a way to force a client's printers to be mapped with default A4 paper type?   Most printers this is not an issue, but some it is it seems.  Printers complain when receiving a j...
KurtJc's avatar
KurtJc
Brass Contributor
Mar 24, 2021

Hi all,

 

Just a small update here:  Today I was writing a query in sccm to get all BE devices, and I was not getting the expected number of devices.  Turns out this value is set to 1 instead of the expected 32: 

 

 

I was totally expecting 32 here, is this the value that UP is using to determine the country?  This would explain why it is not going as expected..

 

Edit:  you can get the value like this:

 

gwmi win32_operatingsystem | select countrycode

 

KR,

Kurt

Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Mar 24, 2021

KurtJc Can you instead try the following command ?

gwmi win32_operatingsystem | select locale

 

Print settings may be defined on locale and not on country code. For en-US the locale code is 0409.

 

Thanks

Saurabh

 

  • KurtJc's avatar
    KurtJc
    Brass Contributor
    Mar 25, 2021

    Hi Saurabh,

    First test indicated that printers are mapped correctly as A4 when the country code is 32 and locale is 813.

     

    But it has to be changed in system locale.. not sure of the impact of that tbh. Meanwhile I have found one user that is set to 1/409 and it maps as A4 (confused)

    KR,
    Kurt

    • Saurabh_Bansal's avatar
      Saurabh_Bansal
      Icon for Microsoft rankMicrosoft
      Mar 25, 2021

      KurtJc I think reaching out to Microsoft Support would be the best way to resolve this confusion 🙂

       

      Philip_Demaree - any ideas?

      • Philip_Demaree's avatar
        Philip_Demaree
        Brass Contributor
        Mar 26, 2021
        Hi - There are two settings in play here. One is the Region, and the other the Regional format. Region will be the one that outputs the 1/409, and the other is the language being used on top of that settings "Dutch (Belgium)".
  • KurtJc's avatar
    KurtJc
    Brass Contributor
    Mar 25, 2021

    Hi Saurabh,

    I'm afraid it's 0409 here.. Country is set to Belgium in gui..

    I can provide screenshots (it's on my work laptop, I'm posting from home computer)

    Kind Regards,
    Kurt

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