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IanX's avatar
IanX
Copper Contributor
Apr 01, 2025

Printer Sharing Fails for all printers

Just ran into a situation where I cannot share any printers.

After I've registered the printer on my connector, I can see the printer on the Azure portal as usual.  However when I go share it, I get the error

 

Same thing happens with other unshared printers. 

I also checked and the printer share names do not exist already.

Any ideas?

 

10 Replies

  • AshleySaunders's avatar
    AshleySaunders
    Copper Contributor

    Same issue here. I guess that makes it an outage. The inability to directly report an outage without a paid for support plan is unbelievable for a commercial solution. 

  • AskSumlar's avatar
    AskSumlar
    Copper Contributor

    I also get this error.  Having a challenge opening a case on it at the moment.

    • RobertG2340's avatar
      RobertG2340
      Copper Contributor

      I had to call in to get a ticket open.  Apparently Universal Print is not big enough to warrant a place on the portal to open a ticket.

  • Ramkrishna19's avatar
    Ramkrishna19
    Copper Contributor

    I am also getting same error. I tired unregister the printer from connector server and re-registered. But still sharing not possible. Tried with multiple printers but getting same error. 

    • IanX's avatar
      IanX
      Copper Contributor

      Microsoft have finally woken up.. About time, it's been 2 days that I've been experiencing this.

       

       

      • Ramkrishna19's avatar
        Ramkrishna19
        Copper Contributor

        Thank you very much for your response. 🙂
        Today I tried to share the same printer and it's fixed

    • RobertG2340's avatar
      RobertG2340
      Copper Contributor

      Either of you find a resolution?  I'm seeing it now too on a new printer I'm trying to share.

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